Paul J. Gschwendtner
Sr. Manager and Lead Analyst covering Corporate Apps, eCommerce, Cloud Computing, Informatics and Web at Illumina
Sr. Manager and Lead Analyst covering Corporate Apps, eCommerce, Cloud Computing, Informatics and Web at Illumina
EXPERIENCE
Illumina
Sr. Manager Oct 2012 – Present
***Illumina Named Word's Smartest Company of 2014 by MIT Technology Review***
Platform Manager of Genomics Cloud Computing and Informatics at Illumina. Working to eliminate need for onsite storage and compute web-based data management & analysis.
Platform/Product Manager and Lead Analyst for Illumina's eCommerce system (B2B/B2C) and Cloud SaaS. Adding online and credit card purchase capabilities for Illumina customers while becoming PCI compliant. Manage the eCommerce aspects of the platforms to include storage, apps, subscriptions, billing and analytics.
Project Manager and Lead Analyst for several projects and platforms throughout Illumina ranging from HR applications to local and cloud-hosted ERP systems.
Product Owner and Lead Analyst of Illumina’s digital experience overhaul including eCommerce and web presence.
Led a 9-site global IT project to completion with sites in North America, Europe and Asia while working with various international teams.
Contributed to a Global SAP Implementation from Oracle's JD Edwards EnterpriseOne to include testing, defect management, etc.
Provide support and ownership of 3+ systems worldwide to include corporate apps, web and finance.
Key driver in:
-The selling of software and a cloud SaaS for the first time at Illumina.
-Commercializing and monetizing one of the worlds first cloud genomics platformsAchievements:
-Led and contributed to 20+ successful IT and Informatics projects completed on time under budget.
-Delivered company's first Cloud-based genomics analysis and storage platform with monetization contributing to a new product and revenue stream for Illumina.
-Improved Illumina's service management by implementing new service platform for multiple BU's.
-Introduced new electronic visitor management and tracking system world-wide in 10 locations.
-Increased company communication by implementing new internal portal with an enterprise social network.
-Contributed to world-wide SAP implementation.
Sony Electronics
eCommerce Manager Jun 2012 – Oct 2012
Was responsible for the Quality & Adherence of Sony Electronics’ eCommerce platform while being part of the Platform Strategy, Development and Operations group within Sony Direct - eCommerce.
Led process refinement for core business team as well as IT.
Managed business teams and IT for store.sony.com.
Worked with 3rd party vendors on re-platforming existing infrastructure.
Sony
Project Lead & Sr. Analyst / Liaison Mar 2007 – Jul 2012
Held lead and senior level positions for several Sony IT system and platform initiatives including: scope and requirements definition, estimation and scheduling, design, development, testing and deployment, project management and interaction with Sony organizations in North America. Have produced estimates, statements of work, project plans, reporting, and other project items. Point of contact for Business Stakeholders and Senior Management, Operations, Customer Service and Marketing.
Completed successful project launches of the North America Sony B2B platform. As part of this initiative: designed, documented and carried out project and system requirements while performing lead roles from requirements through deployment.
Lead, analyst and POC for Sony Electronics B2B ecommerce system.
Acted as lead business analyst and liaison for Sony Electronics B2B ecommerce system as well as Sony’s direct retail POS system, communication portal and B2C ecommerce system.
Functioned as project lead and analyst on many large and small ecommerce related projects including B2B, B2C, direct retail POS and communication portal systems.
Functioned as lead IS of an online credit card and customer information system used for exclusive customers to Sony.
Served as IS lead for a new warehouse logistics estimation project within Sony.
Performed an IS lead role for several system decommissions.
Acted as lead and liaison for several apps going through a data center migration.
*Awarded SONY’s Consumer Fulfillment Award 2009
General Electric (GE)
Business Systems Analyst Aug 2006 – Mar 2007
Facilitated eServices supporting GE Transportation maintenance and repair by running project management, systems analysis with requirements gathering, development and quality assurance. Coordinated onshore and offshore development activities and created test cases to vet applications in test environments.
Helped position ~$500M savings as Lead Analyst for IT enhancement project that granted operations a comprehensive new wheel sheet specification program.
GE Transportation
Systems/Support Analyst Jul 2004 – Aug 2006
Coordinated technical support for multiple system-critical applications encompassing 12,000 users including over 45 field sites in the U.S., Canada, and Mexico.
Teamed with strategic management for immediate team/client response to technical inquiries via email, phone/conference calls, and instant messaging.
Served as Project Manager/Lead IT owner of several primary web-based application enhancements.
Created new and maintained existing Oracle database accounts.
Wrote SQL scripts to update database and ran daily queries for data analysis.
Resolved complex issues utilizing Oracle applications and SQL Navigator.
Served as trainer to national/international users and new GE staff on a JSP/Oracle web-based system via web casts and conference calls.
Improved eServices by reducing company costs via 6% time reduction to Operations Manager through direct data interface.
Kerchinski Real Estate
IT Consultant May 1998 – Jul 2004
Extended record of success as company’s sole IT professional handling hardware, software, maintenance, and upgrades. Provided remote and onsite support of multiple computer systems.
Developed and maintained all aspects of corporate website.
Trained staff on new applications and systems.
St. Marys Area School District
Co-op – IT Department 2003 – 2003
Supported hardware and software functions for over 900 computer systems.
Assisted with network administration, hardware/software installation, and multiple systems deployment.EDUCATION
Harvard University
Master of Business Management
Key Business and Management Principles
Penn State University
Bachelor of Science (BS) in Management Information Systems (MIS) Computer Science / Core Business and Analysis Present – Present
Dean’s List
Activities: Management Information Systems Club, M.I.S. Club President, M.I.S. Club TreasurerREFERENCES
Janice Totleben
Senior Lecturer in Management Information Systems at Penn State Erie
Paul is a very capable and personable individual who is a leader. He became president of the MIS club on campus and revitalized the club by actively increasing membership and reaching out to the community to become involved with the club.
Paul is able to work independently and digs deep to find answers on his own. I highly recommend Paul.
Darrell Porcher
Director Global Network Services at Microsoft Corporation
Paul was an excellent resource as a project manager on the E-Commerce technology team I managed. Although I was his skip-level manager I recall how impressed we were with his work ethic as well as how quickly he transitioned into the role and add value to a seasoned team. I liked his energy and passion for the company and his thirst to gain more skills and aid in some of our toughest times during that period - He is a great talent.
Salil Deshpande
Director - Enterprise Apps
I had the pleasure of working with Paul on two very successful projects. The largest project involved upgrading Sony’s Point of Sale retail system which supported over 40 stores in the US. The project had a very tight deadline which seemed impossible to meet. Although Paul was not directly on our team, he gratefully offered some of his time to help us meet the deadline by contributing with his invaluable retail POS experience. On top of all his other duties he assisted us in keeping the project on schedule and within budget. Paul is personable, a smart worker and goes out of his way to make things right. He is an excellent team player as well. I would welcome any opportunity to work with him in the future.
Frank Kaufman, PMP
Sr. Manager, Project Management Office at eDriving
Paul was on my team for four years and worked as a senior level analyst on several large and very successful B2B ecommerce implementations for Sony Electronics.
Paul was a key player in digging into the details of business requirements and partnering with our business clients to understand the needs of the clients and helping to ensure that we provided a best in class experience for Sony’s customers. He is excellent in documenting requirements and training material and providing end user training as well.
I was very impressed with Paul’s ability to learn and adapt to new technologies and situations easily and with a very positive can do attitude. He is excellent at partnering with clients and keeps cool under pressure. I give my highest recommendation to Paul and believe he would be a great asset to any organization.
Al Logiodice
Senior Business Consultant at Capgemini
Paul and I were colleagues at Sony Electronics. He is a sharp analyst, a quick study, well-spoken, a very good communicator, and he meets/exceeds his commitments. Additionally, he's easy to work with and an excellent team player. I'd look forward to working with Paul again in the future.
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